Our Commitment to Your Privacy

At Yarn & Spindle Guild, your trust is paramount. We are deeply committed to protecting your personal information and ensuring transparency in all our data practices. We believe in fostering a safe and welcoming community, and that extends to your digital privacy.

This Privacy Policy outlines how we collect, use, manage, and disclose your data when you interact with our website, enroll in courses, attend workshops, or participate in our fiber arts community events. Our goal is to empower you with clear information, allowing you to make informed decisions about your data. For any questions or concerns regarding our privacy practices, please do not hesitate to contact us at info@fiberanthalorixis.org or call us at +1 (512)368-3441.

Close-up of a hand gently holding a small padlock over a stylized network of glowing lines, symbolizing data protection and security with a warm, inviting glow.
Ensuring your data is handled with the utmost care and security.

Information We Collect and How We Use It

To provide you with the best possible learning experience and community engagement, Yarn & Spindle Guild collects various types of information, always with your consent and for specific purposes:

Contact Information & Communication

When you enroll in a course or workshop, we collect your name, email address, phone number, and mailing address. This information is used for registration confirmation, sending course materials, communicating updates or changes, and for essential administrative purposes related to your enrollment.

Payment Information

For course and workshop fees, we process payments through secure third-party payment gateways. We do not store your full credit card details on our servers. Your payment information is used solely for the purpose of completing your transactions securely.

Learning Preferences & Feedback

To better tailor our educational offerings, we may collect information regarding your skill level, interests in specific fiber arts techniques, and feedback on courses. This helps us customize future curriculum and events to better serve our community. This data is often anonymized or aggregated.

Website Usage Data

We collect non-personally identifiable information about your interactions with our website, such as IP addresses, browser types, and pages visited. This data helps us analyze website traffic, diagnose technical issues, and improve the functionality and content of our site to enhance your browsing experience. We use industry-standard analytics tools that anonymize data where possible.

How We Protect Your Information

The security of your personal data is a top priority for Yarn & Spindle Guild. We implement a variety of robust security measures to maintain the safety of your information:

  • Secure Data Storage & Encryption: All sensitive data is stored on secure servers and transmitted using industry-standard encryption protocols (like SSL/TLS) to prevent unauthorized access.
  • Limited Access Policies: Access to personal information is restricted to only those staff members and instructors who require it to perform their specific job duties, and they are bound by confidentiality agreements.
  • Regular Security Updates & Monitoring: Our systems are regularly updated with the latest security patches, and we continuously monitor for potential vulnerabilities and threats to ensure data integrity.
  • Third-Party Security Requirements: We carefully vet any third-party service providers (e.g., payment processors, email services) to ensure they adhere to strict data protection standards and security protocols, mirroring our own commitment to your privacy.
Abstract depiction of glowing protective layers surrounding a central data core, illustrating robust digital security measures.
Our commitment to strong digital protection for your information.

Your Privacy Rights and Choices

We respect your control over your personal data. Yarn & Spindle Guild provides you with the following rights regarding the information we hold about you:

Access Your Information

You have the right to request a copy of the personal information we hold about you. We will provide this information in a clear and accessible format.

Request Access

Correct or Update Your Data

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request its correction or update. We are committed to maintaining accurate records.

Update My Data

Request Data Deletion

You may request the deletion of your personal data from our systems, subject to certain legal obligations or legitimate business needs (e.g., transactional records). We will promptly process valid requests.

Delete My Data

Manage Communication Preferences

You have the choice to opt-in or opt-out of receiving marketing and promotional communications from us. You can manage your preferences at any time via links in our emails or by contacting us directly.

Adjust Preferences

For any privacy-related inquiries or to exercise your rights, please reach out to us. Your privacy matters.